Articles on: Pre-Sales

How to get in touch with you?

The support team is divided into different branches to separate problems by their types and solve them faster.

All these separations and branching are managed by a well-designed "SPYERA BOT"

To connect to the correct department, the bot will guide you step-by-step.
You only need to provide the information when the bot asks.

Notice that "live chat" is more efficient than email conversations.


Always use the same email address to contact us. Thus, we can easily find your older requests and be updated towards your interests.
Don't duplicate your requests. This makes jobs harder than you think.
Be patient; you will always find a solution to your problem or an answer to your question.
Please be sure to be clear about your questions and problems. Always provide the error messages and helpful detail to the agents before they ask.

Updated on: 02/04/2023

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