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What is jailbreak and how to do it?
Jailbreaking is a process used on iPhone and iPad devices which allow users to download additional applications, extensions, and themes that are unavailable through the official Apple-controlled App Store. A jailbroken iPhone & iPad can still use the App Store, iTunes, and other normal functions such as making telephone calls. Jailbreaking will automatically add the application called "Cydia" to your iPhone & iPad, which will be used to install SPYERA. Both the Cydia icon and the SPYERA icon m
What is root and how to do it?
Rooting is the process of allowing users of smartphones, tablets and other devices running the Android mobile operating system to attain privileged control (known as root access) over various Android subsystems. Rooting is often performed to overcome limitations that carriers and hardware manufacturers put on some devices. Thus, rooting gives the ability (or permission) to alter or replace system applications and settings, run specialized applications ("apps") that require administrator-level p
What devices are supported?
We appreciate your interest in our products; you've come to the right place for the best monitoring software on the market! We've made it VERY easy for you to immediately find out exactly what devices are supported and also technical requirements such as Jailbreak, Root. The ONLY official supported OS version can be found at [https://spyera.com/compatibility/](https://spye
What is SPYERA?
SPYERA is software that you install on a mobile phone, tablet or computer. After installation, SPYERA secretly records events that happen on the device and delivers this information to a web account, where you can view these reports 24x7 from any web browser. How Does It Work? SPYERA is monitoring software that is installed on your target's device. Install it on the target device.
What is your "10 days full refund" policy?
We want you to feel secure doing business with SPYERA, as without our customers we are nothing. If for any reason you are unhappy with your product within 10 days of purchase, simply deactivate and uninstall it then tell us why we did not manage to keep your business. We will refund your money in full. But before you request a refund, if you are having any problems running the software and request our help during this time, we will extend the refund period while we actively work with you to r
What happen if user format, upgrade or do factory reset?
SPYERA will be deleted just like any other app in the event of; Full factory reset Hard format OS version upgrade In such an event you need to access the target device and perform a new installation.
What payment methods are available?
After clicking the BUY NOW button, you are given three options for payment. These are the only payment options available: Credit or Debit Cards Paypal - Not available in some countries Wire Transfers - Not available in some countries Bitcoin or other Crypto currencies **If one of the methods above are not available even though it was supposed to be available, there should be something wrong with your local network. ** In this case, You may need to turn the VPN off (if e
Is SPYERA detected by anti-virus?
We are changing the method and the algorithms of SPYERA daily, and it will not be detected by any anti-virus or security apps. Most mobile security apps, are 'amateur-ware', and it does not update any kind of signature definition, and we don't think there are any significant resources behind them. What this means is that beyond the 15 mins of fame, security apps will never be able to guarantee detection of SPYERA. We have a team of security app specialists who download and analyse the most pop
How much battery does SPYERA use?
When you install SPYERA on to a target device the software, by default, uploads data according to several timers as well as the connection method has chosen. Inside your web account, you can easily turn features on or off or choose to upload data just by wifi or another connection method to help you conserve battery life on the target device. This article will discuss the following topics: What features may cause battery drain? How much battery does SPYERA use? Choosing the correct d
How do I receive the software?
After a completed purchase, you will receive a Welcome Email with a link to download your software and all other account information. Please allow at least 4-5 minutes before contacting us in case you do not immediately receive the email.
Do You Have a Trial / Demo Version?
We do not have ANY public/trial/demo/test versions to protect our customers and protect our software from anti-virus. There is no free trial but there is an unconditional 10-day refund policy, and this is extended if you are having any problems that we can't solve, as long as you contact us within the 10 day period. Please look at our Compatibility page from the web site to see what models/OS version we support. If you have more specific questions please sign up on our support page and submit
How many devices can I spy on?
You can move your license between as many supported devices as you want, but a single license may only be Active on a single device at a time. You need to uninstall and deactivate from the current device before installing to a new device.
How to know if someone spying on me?
Our software is not a virus and must be deliberately installed onto the target device directly, with a unique set of steps and configurations. It will not perform any functions that were not configured by human intervention. However, it does not install any visible program menus, folders or icons. Once installed, it may only be accessed or uninstalled by equally deliberate human intervention. You should not let anyone that you do not trust access your device. However, there is no way to dete
Can I install it using one SIM, but then give the phone to someone who uses another SIM?
Yes. you can use any SIM card for installation and test. This is also a way to get the program initially installed if the original SIM card is not present yet. SPYERA goes onto the target device internal memory. So there is nothing on sim card at all. If target user changes their sim card, SPYERA will keep working without any problem.
Do I need Internet Data Plan / Wi-Fi?
To use SPYERA you must make sure the TARGET device is compatible, even before installing the software. This means checking to see if the TARGET device has a SIM card inserted and access to the internet, using either wifi or mobile data. Both of these are needed to make sure you can download, install and activate SPYERA successfully. SPYERA requires a SIM card to activate the software SPYERA requires an active SIM card or CDMA phone service which includes Internet access to install and act
How much Internet data does SPYERA use?
This is dependent on which activities you choose to monitor, and the amount of activity generated by the target user. Internet connection is required for uploading logs from target phone to web account. The software will use Wi-fi if available otherwise it will use network internet and this will cost the same as a normal internet plan. Will SPYERA cause a noticeable increase in internet data use? SPYERA itself uses no bandwidth as it runs quietly in the background, waiting only to capture
Do you support my language?
All SPYERA products support all languages. The SMS logs, Emails, Address Book, etc. will always be displayed correctly when viewing the captured data. All non-latin character will be displayed perfectly on your web account. When most of our competitor cannot support Arabic, Chinese, Hebrew, Japanese, Korean… SPYERA supports all languages. No settings and changes require when your phone running on a different language.
How to get in touch with you and how does support team react?
Our support team is divided into different branches in order to separate problems by their types and solve them faster than traditional methods. Unlike our competitors, we don't gather the team members into a single department. So, aren't forced to try to find the right people by yourselves.
Why did my order fail?
If you are facing with a payment error while trying to purchase a new license, please go to the --> CASE 1 If you faced with an error while you were trying to renew your existing license/subscription, please go to the --> CASE 2 CASE 1: Initial Payments There are a few possible reasons that may cause an order to fail. Please make sure that all the conditions below are fulfilled. Make