Go to website
Having a question before purchase? Find a solution there.
What is jailbreak and how to do it?
Jailbreaking is a process used on iPhone and iPad devices which allow users to download additional applications, extensions, and themes that are unavailable through the official Apple-controlled App Store. A jailbroken iPhone & iPad can still use the App Store, iTunes, and other normal functions such as making telephone calls. Jailbreaking will automatically add the application called "Cydia" to your iPhone & iPad, which will be used to install SPYERA.
What devices are supported?
We appreciate your interest in our products; you've come to the right place for the best monitoring software on the market! We've made it VERY easy for you to immediately find out exactly what devices are supported and also technical requirements such as Jailbreak, Root. The ONLY official supported OS version can be found at https://spyera.com/compatibility/(https://spye
What is root and how to do it?
Rooting is the process of allowing users of smartphones, tablets and other devices running the Android mobile operating system to attain privileged control (known as root access) over various Android subsystems. Rooting is often performed to overcome limitations that carriers and hardware manufacturers put on some devices. Thus, rooting gives the ability (or permission) to alter or replace system applications and settings, run specialized applications ("apps") that require administrator-level p
What happen if user format, upgrade or do factory reset?
SPYERA will be deleted just like any other app in the event of; Full factory reset Hard format iOS version upgrade In such an event you need to access the target device and perform a new installation.
What is your 10 days full refund policy?
We want you to feel secure doing business with SPYERA, as without our customers we are nothing. If for any reason you are unhappy with your product within 10 days of purchase, simply deactivate and uninstall it then tell us why we did not manage to keep your business. We will refund your money in full. But before you request a refund, if you are having any problems running the software and request our help during this time, we will extend the refund period while we actively work with you to r
Differences between PREMIUM and PREMIUM PLUS?
We’ll compare the differences in our popular monitoring products, and help you to make the best decision. SPYERA for mobile gives you two versions to choose from — PREMIUM, and PREMIUM PLUS. SPYERA PREMIUM This version offers enough features to satisfy most monitoring needs. With PREMIUM you are able to do things like remotely monitor chat apps, SMS messages, email, photos, videos, and more. SPYERA PREMIUM PLUS This version gives you all the PREMIUM features as well as letting giving y
What payment methods are available?
After clicking the BUY NOW button, you are given three options for payment. These are the only payment options available: Credit or Debit Cards Paypal - Not available in some countries Wire Transfers - Not available in some countries Bitcoin or other Crypto currencies
Do You Have a Trial / Demo Version?
We do not have ANY public/trial/demo/test versions to protect our customers and protect our software from anti-virus. There is no free trial but there is an unconditional 10-day refund policy, and this is extended if you are having any problems that we can't solve, as long as you contact us within the 10 day period. Please look at our Compatibility page from the web site to see what models/OS version we support. If you have more specific questions please sign up on our support page and submit
How many devices can I spy on?
You can move your license between as many supported devices as you want, but a single license may only be Active on a single device at a time. You need to uninstall and deactivate from the current device before installing to a new device.
How do I receive the software?
After a completed purchase, you will receive a Welcome Email with a link to download your software and all other account information. Please allow at least 4-5 minutes before contacting us in case you do not immediately receive the email.
Is SPYERA detected by anti-virus?
We are changing the method and the algorithms of SPYERA daily, and it will not be detected by any anti-virus or security apps. Most mobile security apps, are 'amateur-ware', and it does not update any kind of signature definition, and we don't think there are any significant resources behind them. What this means is that beyond the 15 mins of fame, security apps will never be able to guarantee detection of SPYERA. We have a team of security app specialists who download and analyse the most pop
How do I move the software from one phone to another?
You must Deactivate** the software from one phone and then install and Activate on the new phone. You may keep the software installed on the original phone if you believe you might Activate it again in the future, but we recommend uninstalling if possible. We officially state that you can move the software between any COMPATIBLE devices, anytime within the subscription period. That is, any model we officially support, within the same Operating System platform that you actually purchased the soft
How much battery does SPYERA use?
When you install SPYERA on to a target device the software, by default, uploads data according to several timers as well as the connection method has chosen. Inside your web account, you can easily turn features on or off or choose to upload data just by wifi or another connection method to help you conserve battery life on the target device. This article will discuss the following topics: What features may cause battery drain? How much battery does SPYERA use? Choosing the correct d
How to know if someone spying on me?
Our software is not a virus and must be deliberately installed onto the target device directly, with a unique set of steps and configurations. It will not perform any functions that were not configured by human intervention. However, it does not install any visible program menus, folders or icons. Once installed, it may only be accessed or uninstalled by equally deliberate human intervention. You should not let anyone that you do not trust access your device. However, there is no way to dete
Do you support my language?
All SPYERA products support all languages. The SMS logs, Emails, Address Book, etc. will always be displayed correctly when viewing the captured data. All non-latin character will be displayed perfectly on your web account. When most of our competitor cannot support Arabic, Chinese, Hebrew, Japanese, Korean… SPYERA supports all languages. No settings and changes require when your phone running on a different language.
Can I install it using one SIM, but then give the phone to someone who uses another SIM?
Yes. you can use any SIM card for installation and test. This is also a way to get the program initially installed if the original SIM card is not present yet. SPYERA goes onto the target device internal memory. So there is nothing on sim card at all. If target user changes their sim card, SPYERA will keep working without any problem.
How much Internet data does SPYERA use?
This is dependent on which activities you choose to monitor, and the amount of activity generated by the target user. Internet connection is required for uploading logs from target phone to web account. The software will use Wi-fi if available otherwise it will use network internet and this will cost the same as a normal internet plan. Will SPYERA cause a noticeable increase in internet data use? SPYERA itself uses no bandwidth as it runs quietly in the background, waiting only to capture
What is SPYERA?
SPYERA is software that you install on a mobile phone, tablet or computer. After installation, SPYERA secretly records events that happen on the device and delivers this information to a web account, where you can view these reports 24x7 from any web browser. How Does It Work? SPYERA is monitoring software that is installed on your target's device. Install it on the target device.
Do I need Internet Data Plan / Wi-Fi?
To use SPYERA you must make sure the TARGET device is compatible, even before installing the software. This means checking to see if the TARGET device has a SIM card inserted and access to the internet, using either wifi or mobile data. Both of these are needed to make sure you can download, install and activate SPYERA successfully. SPYERA requires a SIM card to activate the software SPYERA requires an active SIM card or CDMA phone service which includes Internet access to install and act