Articles on: After-Sales

How to disable cross-site tracking?

You may get a cross-site tracking error when you try to log in to the SPYERA web account from a Mac or an iPhone / iPad, especially if you are in incognito mode.

It would be best if you disabled Safari's "Prevent cross-site tracking" option on your Mac or iOS devices.
Alternatively, you can use "Opera Browser" to bypass cross-site error.
Just so you know, this issue is not related to SPYERA itself. It is a "browser version" based problem. Just so you know, you may need to try another browser or even another device.
Please clear your browser history, close all the tabs, and implement the steps below.

Here’s how:

For Mac

Launch Safari on your Mac
Go to Safari > Preferences from the menu bar
Click the Privacy tab
Check to Prevent cross-site tracking

For Mac

For iOS Devices

Tap Settings
Tap Safari
Disable "Prevent Cross-Site Tracking"

For iOS Devices

Updated on: 18/10/2023

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